FAQs

Occupational Therapists are university trained regulated health professionals that assist individuals who are having difficulties performing their daily life activities, including personal care, mobility, work, school, household tasks and/or leisure activities. The challenges may be due to physical injury, mental health and/or cognitive difficulties. Occupational Therapists use their expertise to help individuals return to their daily life activities and improve their quality of life.

There are many ways an Occupational Therapist can approach treatment. They will perform an assessment with you to determine what difficulties you are having and your goals for treatment. Then, the focus of treatment will be to achieve your identified goals. Treatment may involve education about your condition or challenges, the development of new skills, adapting and/or modifying the environment to improve accessibility or function and/or modifying the activity to enable participation.

From The Canadian Association of Occupational Therapists:

“Occupational therapy is a type of health care that helps to solve the problems that interfere with a person’s ability to do the things that are important to them – everyday things like:

Self-care – getting dressed, eating, moving around the house,

Being productive – going to work or school, participating in the community, and

Leisure activities – sports, gardening, social activities.”

A Kinesiologist is a university-educated health professional who specializes in exercise therapy to deal with any issues related to movement such as preventing, managing or rehabilitating injuries; enhancing workplace or sport performance or improving general health and fitness.

A Kinesiologist will perform an initial assessment and analysis to create an individualized treatment program to optimize your function and reach your desired goals.

A Registered Clinical Counsellor (RCC) is a health professional who has completed masters- level counselling training and education and has met the necessary standard requirements to receive this designation as a Registered Clinical Counsellor from the B.C. Association of Clinical Counsellors (BCACC).

From the B.C Association of Clinical Counsellors:

“Registered Clinical Counsellors (RCCs) are specifically trained to help people improve and maintain their mental health and well-being. RCCs work with many kinds of people: individuals, couples, and families in individual and group settings. Clinical counselling is typically sought when a person experiences challenging situations, thoughts, feelings, or circumstances.”

If you are referring yourself for treatment, you can contact us and we can discuss our services and how we can get started working with you.

If you have been involved in a motor vehicle accident and are in an active ICBC claim, please see the information below:

If you have been in a motor vehicle accident, you will automatically be entitled to a limited number of Counselling and Kinesiology services for the first 84 days from the date of the accident. If you are within this time period of your recovery, you are able to contact us directly to make a referral. If you are beyond the initial 84 days, you will need approval from ICBC for these services, which will usually require a doctor’s note.

If you have been in a motor vehicle accident and you think that our Occupational Therapy services would be helpful, you should speak to your family doctor or the doctor that is managing your your care. Your doctor can then provide ICBC with a recommendation for Occupational Therapy services. Once you have approval for Occupational Therapy treatment, you can inform ICBC that you have a preferred therapist and then you can contact us to make a referral.

The Medical Services Plan does not currently cover Counselling, Occupational Therapy or Kinesiology services.

Extended health benefits plans sometimes provide coverage for Counselling and/or Kinesiology services. You will need to determine if these services are covered through your benefits provider. If they are covered through your provider, we will require payment from you and you will need to submit the invoice to your benefits provider for reimbursement. We currently accept e-transfers and cheques as forms of payment.

Occupational Therapy services are seldom covered by extended health benefits plans. Many insurance and short/long-term disability companies provide funding for Occupational Therapy in some circumstances. Please contact your provider to determine if you are eligible to receive Occupational Therapy treatment benefits. We also accept private pay clients who would like to pay for their own treatment. We currently accept e-transfers and cheques as forms of payment.